WCG DoTP APP 2023/2024

of the DTP outcomes. These digital deliverables are enablers and provide the building blocks and levers to drive digital transformation.

DIAGRAM 15: The Digital Transformation Plan

BRANCH RESOURCE OPTIMISATION

The branch is a key enabling business unit for the whole of the WCG and as such the skills levels and adequacy of the resources are of critical importance to the efficient operations of the province. The following interventions will therefore be used to st rengthen the branch’s people resourcing: • Utilise the Resource Demand Planning Solution, that has been developed by the branch, as basis to optimise the allocation of our people resources.

• Focus on skills development of all team members, with specific focus on the scarce skills.

• Onboarding internal resources for functions that are currently performed by external resources.

• Continue the citizen-centric culture journey that has been started in the WCG in 2022.

• Filling critical posts within the branch to ensure continuity and quality of services.

APPLICATION PORTFOLIO RATIONALISATION

The branch is in the process of evaluating the utilisation of its portfolio of 450 applications that are being utilised across all departments. The process entails compiling a complete inventory of all our applications, performing an analysis of all applications, developing a strategy to optimise and crafting an implementation roadmap.

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DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024