WCG DoTP APP 2023/2024

By expanding citizens’ access to ICTs, connectivity and digital skills training opportunities, the WCG eCentre programme both directly and indirectly contributes to the WCGs priorities pertaining to Jobs, Safety and Wellbeing, specifically focusing on children and youth from vulnerable communities.

DIGITAL EXPERIENCE PLATFORM (DXP)

The current WCG portal is built on a Drupal 7 platform. Drupal 7 is due to reach end of life on 1 November 2023, which means it will no longer be supported in terms of software updates and security patches. WCG needs to move to a new solution to ensure it can continue to provide a safe and secure web environment for its employees and citizens. After extensive evaluation of proposed solutions, it was decided that the province’s new Digital Experience Platform (DXP) will be built on a Drupal 9 platform. The implementation elements of the DXP fall into two broad categories, these being platform and content. The following are the core elements of the planned composable DXP solution which will form phase 1 of the project called Foundation DXP (FDXP):

Portal infrastructure and site architecture

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Single Sign-On/(Profile Based Access)

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Content

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PSR 37 Service Structure

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Core Departmental Content Structure

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Intranets/Extranets

Enterprise Search

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Service Geo-location

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Citizen Relationship Management

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Work on the FDXP is underway with a planned partial switch over on 1 October 2023.

CLOUD SERVICES

The department has made significant investment in cloud services over the past few years. This has proven to be the correct decision as it has led to significant operational efficiencies, enhanced our business continuity, strengthened our information security posture and improved the mobility of our workforce. Over the medium term the branch will work towards effecting further efficiencies in our systems hosting and processing environment by exploring the various alternatives that is now possible due to the growing investment by the private sector into data centres in our province and country.

DIGITAL TRANSFORMATION PLAN (DTP)

The Digital Transformation Plan contains deliverables of both client departments and the Department of the Premier. The departmental digital deliverables are the specific IT needs identified by the relevant departments. The digital deliverables have been identified by each WCG department as part of their strategic planning process. A key consideration was the impact the planned digital deliverable will have on the departmental services and operations. The DotP digital deliverables are initiatives that will contribute either directly or indirectly towards the achievement

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DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024