WCG DoTP APP 2023/2024

2023/24 ANNUAL TARGETS

QUARTER 1

OUTPUT INDICATORS

QUARTER 2

QUARTER 3

QUARTER 4

SUB-PROGRAMME 4.4: CONNECTED GOVERNMENT AND INFRASTRUCTURE SERVICES

4.4.1 Total number of WCG sites upgraded to minimum network speeds of 100 mbps

1 875

1 800

1 825

1 850

1 875

4.4.2 Total number of WCG sites provided with free Public WiFi Hotspots

1 600

1 480

1 520

1 560

1 600

4.4.3 Total number of workspaces equipped with corporate WiFi access points

1 873

1 858

1 863

1 868

1 873

SUB-PROGRAMME 4.5: TRANSVERSAL APPLICATIONS SERVICES

4.5.1 Percentage of transversal business application solutions implemented

90%

90%

90%

90%

90%

4.5.2 Number of services available on citizen mobile application platform

50

47

49

50

4.5.3 Number of prioritised WCG citizen-facing services or service channels digitalised

4

1

2

3

4

7.4.5.

Explanation of planned performance over the medium-term period

The programme will predominantly focus on eight priorities over the medium-term period which are:

Broadband

Cloud services

•

•

Cyber security

DTP

•

•

WCG eCentres

Branch people optimisation

•

•

DXP

Application Portfolio Rationalisation

•

•

BROADBAND

The WCG’s Broadband service is arguably the most essential enabler of service delivery in the province. It enables:

Digitalisation of services

•

Roll-out of Public WiFi hotspots to citizens

•

Cloud Services – Including roll-out of Teams

•

Remote work – high availability of apps

•

• Migration to VOIP services, effecting huge savings for departments

• High volume processing of data and images

Improved access to services in rural areas

•

88

DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024