WCG DoTP APP 2023/2024

7.1.4.

Programme indicators, annual and quarterly targets

TABLE 6: Programme 1 indicators, annual and quarterly targets

2023/24 ANNUAL TARGETS

OUTPUT INDICATORS

QUARTER 1

QUARTER 2

QUARTER 3

QUARTER 4

SUB-PROGRAMME 1.1: PROGRAMME SUPPORT

4

1

1

1

1

1.1.1 Number of frontline service delivery improvement reports per programme per annum

SUB-PROGRAMME 1.5: OFFICE OF THE DIRECTOR-GENERAL

4

1

1

1

1

1.5.1 Number of Accounting Officer Governance Reports on the performance of the Vote

SUB-PROGRAMME 1.6: FINANCIAL MANAGEMENT

100%

50%

100%

1.6.1 Percentage of planned financial capacitation interventions implemented

SUB-PROGRAMME 1.7: STRATEGIC COMMUNICATION

12

3

3

3

3

1.7.1 Number of monthly communication tracking reports produced

7.1.5.

Explanation of planned performance over the medium-term period

Quarterly service delivery site visits are undertaken to gauge the satisfaction levels of citizens at WCG service points and to make suggestions for improvements. The Financial Management sub-programme contributes to the good governance transformation of the Innovation Culture and Governance focus area, by implementing a financial capacitation plan designed to build the financial management capability of the Department. It involves proactive initiatives and training to prevent irregular, fruitless, and wasteful expenditures.

58

DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024