WCG DoTP APP 2023/2024

☐ Annually ☐ Biennially

Desired performance

☒ Higher than target

☐ On target

☐ Lower than target

Type of indicator

Is this a Service Delivery Indicator? ☐ YES ☒ NO If yes, confirm the priority area(s) that the deliverable(s) measured through this indicator will improve (multiple

selections can also be made): ☐ Citizen needs ☐ Reliability

☐ Responsiveness

☐ Integrity

Is this a Demand Driven Indicator? ☒ YES ☐ NO

Is this a Standardised Indicator? ☐ YES ☒ NO

Spatial Location of indicator

Number of locations: ☒ Single Location

☐ Multiple Locations

Extent: ☒ Provincial ☐ District ☐ Local Municipality ☐ Ward ☐ Address Detail/Address/ Coordinates: <…..> For multiple delivery locations, will this be shared in the Annual Operational Plan (AOP) ☐ YES ☐ NO

Indicator responsibility

CD Transversal Application Services

Spatial Transformation

N/A

Disaggregation of beneficiaries - Human Rights Groups

☐ Target for women ☐ Target for youth ☐ Target for people with disabilities ☐ Target for older persons ☒ None of the above

Provincial Strategic Implementation Plan (PSIP)

☐ Jobs

☐ Safety

☐ Wellbeing

☒ Innovation, Culture and Governance

☐ None of the above

State of disaster

☐ YES

☒ NO

Implementation Data (Key deliverables measured)

As per Programme Business/Operational Plans

Indicator number

4.5.2

Indicator title

Number of services available on citizen mobile application platform

This indicator measures the number of citizen services available on a mobile application platform, of which the design, development and implementation have been completed

Short definition

This indicator reflects on implemented services available on a mobile platform solution that are geared towards improved citizen access to government services.

Purpose

Key Beneficiaries

Citizens of the Province

Source of data

Approved initiatives via the relevant governance processes, including the provincial ICT governance Steering committees, ICT Planning and ICT MTEC processes.

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DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024