WCG DoTP APP 2023/2024

Indicator number

4.2.6

Indicator title

Number of research and development interventions undertaken

Short definition

This indicator refers to the number of information technology research conducted over the year. Research conducted will be presented in either a report or presentation or technology output delivered

Purpose

The purpose of the indicator is to assess technology opportunities that will aid the WCG to improve strategic and operational efficiencies. It contributes to improved ICT services provided to the Western Cape Government. Please note: not all research will yield a successful outcome, but the lessons learnt will be documented accordingly

Key Beneficiaries

Provincial Top Management, WCG employees

Source of data

Report(s), presentation(s) or technology delivered will be collected from the Directorate: ICT Policy and Strategy

Data limitations

• Availability and accuracy of information from both internal and external sources • Access to key technology research, academia and other entities that are pivotal to understand the impact of technology solutions • Timeous access to relevant research • Research can take the form of testing, researching or developing new processes, technologies and/or solutions • Funding is available for R&D equipment for testing and subscription to research material

Assumptions

Means of verification

Research and Development Report(s), presentation(s) or technology delivered. Manual

Method of calculation

Simple count of the number of Research and Development Report(s), presentation(s) or technology delivered

☒ Cumulative Year-end ☐ Cumulative Year-to-date

Calculation type

☐ Non-cumulative

☒ Quarterly

Reporting cycle

☐ Bi-annually

☐ Annually ☐ Biennially

Desired performance

☐ Higher than target

☒ On target

☐ Lower than target

Type of indicator

Is this a Service Delivery Indicator? ☐ YES ☒ NO If yes, confirm the priority area(s) that the deliverable(s) measured through this indicator will improve (multiple

selections can also be made): ☐ Citizen needs ☐ Reliability

☐ Responsiveness

☐ Integrity

Is this a Demand Driven Indicator? ☒ YES ☐ NO

Is this a Standardised Indicator? ☐ YES ☒ NO

Spatial Location of indicator

Number of locations: ☒ Single Location

☐ Multiple Locations

Extent: ☒ Provincial ☐ District ☐ Local Municipality ☐ Ward ☐ Address Detail/Address/ Coordinates: <…..> For multiple delivery locations, will this be shared in the Annual Operational Plan (AOP) ☐ YES ☐ NO

162

DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024