WCG DoTP APP 2023/2024

Implementation Data (Key deliverables measured)

As per Programme Business/Operational Plans

Indicator number

4.2.3

Indicator title

Number of WCG digital skills training opportunities available to citizens

Short definition

Number of modules of ICDL (International Computer Driving Licence) registered. Note: counting registered modules rather than completed modules as sometimes citizens are unable to complete a module due to a change in their socio-economic circumstances – but at least the training opportunity was provided

Purpose

To measure the number of digital training opportunities provided.

Key Beneficiaries

Citizens of the province

Source of data

• eG4C Dashboard Spreadsheet • Tab: WCG eCentres • Cells: Q94:AB94 (subject to changes in the Dashboard)

Data limitations

None

Assumptions

We assume the budget remains the same for the training opportunities

Means of verification

Counting Confirmation from ICDL South Africa

Method of calculation

Simple counting

Calculation type

☒ Cumulative Year-end

☐ Cumulative Year-to-date

☐ Non-cumulative

☒ Quarterly

Reporting cycle

☐ Bi-annually

☐ Annually ☐ Biennially

Desired performance

☒ Higher than target

☐ On target

☐ Lower than target

Type of indicator

Is this a Service Delivery Indicator? ☒ YES ☐ NO If yes, confirm the priority area(s) that the deliverable(s) measured through this indicator will improve (multiple

selections can also be made): ☒ Citizen needs ☐ Reliability

☒ Responsiveness

☐ Integrity

Is this a Demand Driven Indicator? ☒ YES ☐ NO

Is this a Standardised Indicator? ☐ YES ☒ NO

Spatial Location of indicator

Number of locations: ☐ Single Location

☒ Multiple Locations

Extent: ☒ Provincial ☐ District ☐ Local Municipality ☐ Ward ☐ Address Detail/Address/Coordinates: At WCG eCentres For multiple delivery locations, will this be shared in the Annual Operational Plan (AOP) ☐ YES ☐ NO

Indicator responsibility

Director: eG4C

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DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024