WCG DoTP APP 2023/2024

Indicator responsibility

Chief Director: People Management Practices

Spatial Transformation

N/A

Disaggregation of beneficiaries - Human Rights Groups

☐ Target for women ☐ Target for youth ☐ Target for people with disabilities ☐ Target for older persons ☒ None of the above

Provincial Strategic Implementation Plan (PSIP)

☐ Jobs

☐ Safety

☐ Wellbeing

☒ Innovation, Culture and Governance

☐ None of the above

State of disaster

☐ YES

☒ NO

Implementation Data (Key deliverables measured)

CD PMP Business Plan

Indicator number

3.4.3

Indicator title

Percentage planned transactional excellence initiatives completed

Short definition

The indicator refers to the number of transactional excellence initiatives completed as a percentage of the number of planned transactional excellence initiatives. Transactional excellence initiatives refer to any initiative within the following transactional areas: recruitment and selection, service benefits, performance management, employee relations and contact centre

Purpose

It refers to initiatives that drive people management practices efficiency. Highly efficient people practices will contribute to employee engagement which in turn will positively impact on employee performance

Key Beneficiaries

Provincial Top Management, DotP and broader WCG employees

Source of data

Chief Directorate: People Management Practices business plan, departmental scorecard, databases, etc.

Data limitations

PERSAL does not cater for people management workflows resulting into data limitations

Assumptions

Budget and staff availability

Means of verification

Supporting plans, databases, etc

Method of calculation

Numerator: Number of completed transactional excellence initiatives in Chief Directorate: People Management Practices business plan Denominator: Number of planned transactional excellence initiatives in Chief Directorate: People Management Practices business plan Calculation of percentage: Numerator divided by denominator multiplied by 100

Calculation type

☐ Cumulative Year-end ☐ Cumulative Year-to-date ☒ Non-cumulative

Reporting cycle

☒ Quarterly

☐ Bi-annually

☐ Annually ☐ Biennially

Desired performance

☒Higher than target ☐On target ☐Lower than target

Type of indicator

Is this a Service Delivery Indicator? ☐ YES ☒ NO If yes, confirm the priority area(s) that the deliverable(s) measured through this indicator will improve (multiple selections can also be made):

151

DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024