WCG DoTP APP 2023/2024

Implementation Data (Key deliverables measured)

CD PMP Business Plan.

Indicator number

3.4.2

Indicator title

Percentage planned innovative people practices initiatives completed

Short definition

The indicator refers to the number of innovative people practices initiatives completed as a percentage of the number of planned innovative people practices initiatives. Innovative People Practices initiatives refer to any initiatives that aim to improve the way we do business focusing on people, processes, systems and technology

Purpose

It refers to the initiatives that drive innovation within the people management practices work environment with the aim to improve efficiency and service excellence

Key Beneficiaries

Provincial Top Management, DotP and broader WCG employees

Source of data

Chief Directorate: People Management Practices business plan, project plans, SLAs, contracts and reports etc.

Data limitations

People management data interdependencies with stakeholders external to people management is a barrier to the maturity growth path of people management innovation

Assumptions

Budget and staff availability

Means of verification

Project plans, SLAs, contracts and reports etc.

Method of calculation

Numerator: Number of completed innovative people practices initiatives in Chief Directorate: People Management Practices business plan Denominator: Number of planned innovative people practices initiatives in Chief Directorate: People Management Practices business plan Calculation of percentage: Numerator divided by denominator multiplied by 100

Calculation type

☐ Cumulative Year-end ☐ Cumulative Year-to-date ☒ Non-cumulative

☐ Quarterly

Reporting cycle

☐ Bi-annually

☒ Annually ☐ Biennially

Desired performance

☒ Higher than target

☐ On target

☐ Lower than target

Type of indicator

Is this a Service Delivery Indicator? ☐ YES ☒ NO If yes, confirm the priority area(s) that the deliverable(s) measured through this indicator will improve (multiple

selections can also be made): ☐ Citizen needs ☐ Reliability

☐ Responsiveness

☐ Integrity

Is this a Demand Driven Indicator? ☒ YES ☐ NO

Is this a Standardised Indicator? ☐ YES ☒ NO

Spatial Location of indicator

Number of locations: ☒ Single Location

☐ Multiple Locations

Extent: ☒ Provincial ☐ District ☐ Local Municipality ☐ Ward ☐ Address Detail/Address/ Coordinates: <…..> For multiple delivery locations, will this be shared in the Annual Operational Plan (AOP) ☐ YES ☐ NO

150

DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024

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