WCG DoTP APP 2023/2024

Provincial Strategic Implementation Plan (PSIP)

☐ Jobs

☐ Safety

☐ Wellbeing

☐ Innovation, Culture and Governance

☒ None of the above

State of disaster

☐ YES

☒ NO

Implementation Data (Key deliverables measured)

Project Plans are drafted in support of the CD OD Business Plan

Indicator number

3.2.3

Indicator title

Number of progress reports towards the WCG’s participation in an employee engagement survey

The indicator seeks to measure the WCG’s participation in an employee engagement measuring instrument as part of the strategy to create a citizen-centric culture in the Western Cape. The 2023/24 financial year will be used to prepare the organisation for participation in the survey and to establish a baseline. From the 2024/25 financial year onwards the annual improvement in rankings will be measured. To isolate the key practices that will drive improved employee engagement, set WCG as Employer of Choice to attract the best talent in the market. All the aforementioned would enable an improved culture reality and citizen experience. It will thus contribute to the New Way of Work in the WCG. Managers in WCG. This will enable them to amend the core practices that will enable the desired Citizen- centric culture and improved employee engagement levels. Indirectly all WCG employees will benefit from the improvements and finally, all citizens should experience that through the brand promise.

Short definition

Purpose

Key Beneficiaries

Source of data

Employee Engagement Models

Data limitations

None evident at this point

Assumptions

• The survey is supported by Cabinet and PTM and will be run every 2nd year. • WCG leaders will own the outcomes and drive the improvement • Leaders to be held accountable for the improvement in their respective spaces.

Means of verification

The results are vetted through the rigor of the process applied by the vendor who administers the process.

Method of calculation

A simple count of the number of reports indicating progress towards participation in the survey.

Calculation type

☐ Cumulative Year-end ☐ Cumulative ☒ Year-to-date ☐ Non-cumulative

Reporting cycle

☒ Quarterly ☐ Bi-annually ☐ Annually ☐ Biennially

Desired performance

☐ Higher than target

☒ On target

☐ Lower than target

Type of indicator

Is this a Service Delivery Indicator? ☐ YES ☒ NO If yes, confirm the priority area(s) that the deliverable(s) measured through this indicator will improve (multiple selections can also be made): ☐ Citizen needs ☐ Reliability ☐ Responsiveness ☐ Integrity

Is this a Demand Driven Indicator? ☒ YES ☐ NO

Is this a Standardised Indicator? ☐ YES ☒ NO

Spatial Location of indicator

Number of locations: ☒ Single Location ☐ Multiple Locations Extent:

141

DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024