WCG DoTP APP 2023/2024

Number of locations: ☒ Single Location ☐ Multiple Locations Extent: ☒ Provincial ☐ District ☐ Local Municipality ☐ Ward ☐ Address Detail/Address/ Coordinates: <…..> For multiple delivery locations, will this be shared in the Annual Operational Plan (AOP) ☐ YES ☐ NO

Spatial Location of indicator

Indicator responsibility

Programme Manager

Spatial Transformation

N/A

Disaggregation of beneficiaries - Human Rights Groups

☐ Target for women ☐ Target for youth ☐ Target for people with disabilities ☐ Target for older persons ☒ None of the above

☐ Jobs

☐ Safety

☐ Wellbeing

☒ Innovation, Culture and Governance

Provincial Strategic Implementation Plan (PSIP)

☐ None of the above

☐ YES ☒ NO

State of disaster

Implementation Data (Key deliverables measured)

Project Plans are drafted in support of the CD OD Business Plan

SUB-PROGRAMME 3.2: ORGANISATION DEVELOPMENT

Indicator number

3.2.1

Indicator title

Percentage of the annual Citizen-centric culture programme implemented

This indicator refers to the implementation of a project plan that will embed a citizen-centric culture within the WCG

Short definition

Culture is one of the priority areas of the WCG and the purpose of this project is to develop and implement processes, practices, structures, competencies to shift mindsets and ultimately the inward-focused WCG culture towards a client-centric culture

Purpose

Key Beneficiaries

The Executive, Provincial Top Management, citizens

Source of data

Chief Directorate: Organisation Development Business Plan as well as project plans and reports relating to the Citizen-centric culture programme.

Data limitations

Dependent on the accuracy and completeness of the project plan

Assumptions

Project plan co-created with key stakeholders Project plan approved

Means of verification

Sign-off on PID

Method of calculation

Numerator: number of completed deliverables Denominator: number of planned deliverables Percentage: Numerator divided by denominator multiplied by 100

Calculation type

☐ Cumulative Year-end

☒ Cumulative Year-to-date

☐ Non-cumulative

138

DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024