WCG DoTP APP 2023/2024

2023/24 ANNUAL TARGETS

OUTPUT INDICATORS

QUARTER 1

QUARTER 2

QUARTER 3

QUARTER 4

SUB-PROGRAMME 5.4: PROVINCIAL FORENSIC SERVICES (PFS)

125

31

32

31

31

5.4.1 Number of anti-fraud and corruption awareness sessions/engagements facilitated

95%

25%

50%

75%

95%

5.4.2 Percentage of fraud prevention activities allocated to the Provincial Forensic Services implemented

28

7

7

7

7

5.4.3 Number of forensic investigations finalised

92%

92%

92%

92%

92%

5.4.4 Percentage of Provincial Forensic Services recommendations followed-up

SUB-PROGRAMME 5.5: CORPORATE COMMUNICATION

4

1

1

1

1

5.5.1 Number of Brand Assessment Reports generated

2

1

1

5.5.2 Number of reports on improvement in public trust in the WCG to deliver, as determined by a perception survey 5.5.3 Number of reports on the improvement of staff’s ability to articulate the WCG brand purpose, as determined by the pass rate of an employee brand survey 5.5.4 Number of WCG transversal internal communiques created and published

2

1

1

4

1

1

1

1

7.5.5.

Explanation of planned performance over the medium-term period

The Branch Corporate Assurance strives to inspire, enable and assure a culture of good governance for public service delivery and the deliverables of the work performed by the business units all contribute to governance transformation. Accordingly, it has repositioned the respective services that it renders to not only contribute to good governance in the WCG, but particularly, to result in a beneficial impact on the citizens of the Western Cape. This focus will progressively be introduced over the medium-term period. In accordance with this endeavour, the Chief Directorate: Internal Audit plans to increase the number of audit areas in its internal audit plans that are citizen facing from 48% to 65% over the medium term. In close relation to this, as part of its envisaged impact; to contribute to the culture of good governance for public service delivery, Internal Audit plans to have 100% of its citizen facing recommendations incorporated into agreed action plans. Similarly, the Chief Directorate: Provincial Forensic Services will expand its preventative measure of anti-fraud and corruption awareness sessions facilitated with employees of the WCG to additional engagements facilitated with the public. It is anticipated that these engagements will not only promote awareness of the WCG’s zero tolerance to fraud and corruption but will enhance responsible whistleblowing of suspicions of irregularities. Specific interventions that are planned are:

103

DOTP ANNUAL PERFORMANCE PLAN FOR 2023/2024